Find answers to common questions about our services
We handle a wide range of freight including general dry van cargo, refrigerated goods, flatbed loads, oversized equipment, and container drayage. Our services include Full Truck Load (FTL), Less Than Truck Load (LTL), Hot Shot deliveries (up to 11,000 lbs), Van services (up to 4,000 lbs), and Dry Van/Flatbed (up to 45,000 lbs).
Our standard rate is $2.5 per mile for all our services. This includes Hot Shot (11,000 lbs capacity), Vans (4,000 lbs capacity), and Dry Van/Flatbed (45,000 lbs capacity). Final pricing may vary based on specific requirements, route, and cargo type. Contact us for a personalized quote.
Yes, we provide real-time tracking for all our shipments. You can contact our support team 24/7 or use our customer portal at app.openservicetrucking.com to check the status of your delivery at any time.
We serve the entire continental United States - all 50 states. Our extensive network of carriers and strategic partnerships allows us to provide reliable transportation services coast to coast, from major metropolitan areas to rural locations.
You can request a free quote by visiting our "Get a Quote" page and filling out the form. You'll receive a response within 1 hour during business hours. You can also call us directly at (347) 897-9606 or email us at about@openservicetrucking.com.
FTL (Full Truck Load) means your shipment occupies an entire truck. It's ideal for large shipments, offering faster direct delivery with no stops. LTL (Less Than Truck Load) combines your shipment with others, which is more cost-effective for smaller loads (typically under 10,000 lbs) but may take slightly longer due to multiple stops.
Yes, we carry standard cargo liability insurance for all shipments. Additional insurance coverage can be arranged upon request for high-value shipments. We recommend discussing your specific insurance needs with our team when requesting a quote.
Drayage is short-distance transportation of goods, typically within a city or metropolitan area. It's commonly used to move cargo between ports and warehouses, rail terminals and distribution centers, or for intermodal transport. Our drayage services offer cost savings and faster delivery times for these short-haul movements.
Yes! Our flatbed and oversized load services are designed specifically for large, heavy, or irregularly shaped cargo. We handle all necessary permits, route planning, and safety requirements. Our experienced drivers are certified for oversized cargo transport, and we can move loads up to 45,000 lbs on our Dry Van and Flatbed equipment.
Our office hours are Monday through Friday, 8:00 AM to 6:00 PM, and Saturday 9:00 AM to 2:00 PM. However, our dispatch and tracking services operate 24/7 to ensure your shipments are always monitored and supported.
